Shipping policy

Shipping Information

Please read the following carefully before placing your order:

PROCESSING & SHIPPING TIME
Please allow up to 14 business days for items to be processed and shipped. Once your order ships, you will receive a tracking number via the email address associated with your order.

DELIVERY TIME
After your order has shipped, please allow 3 to 5 business days for delivery.

HOLIDAY & SALE ITEMS
Please allow an extra 1 to 2 weeks for shipping on holiday and sale items due to high order volumes and extended processing times.

CARRIER RESPONSIBILITY NOTICE
Once your package is shipped and in the hands of the postal carrier, we are no longer responsible for delays, lost, or stolen packages. If you experience any issues after your tracking has updated, please contact the shipping carrier directly.

QUESTIONS?
If you have any questions about your order, reach out to us at [your support email] and we'll be happy to help.

PREORDERS

Please allow for up to 20 business days for preorders to be shipped and arrive.  Though it will more than likely be shipped out sooner.  Instagram updates are the most accurate updates when it comes to preorder shipping and you can check it on @sonsofsun.co.